House Oversight Committee Chairman Steve Johnson (R-Wayland) today held a hearing with new state Unemployment Insurance Agency Director Julia Dale, as people throughout Michigan demand more efficiency and effectiveness from the struggling agency.
Dale was formerly the director of the Department of Technology, Management and Budget before assuming the role of UIA director.
“It’s important to be a good partner with UIA and have a solid working relationship so we can provide needed oversight, remedy mistakes and create a system that serves people more effectively,” Johnson said. “This was a good starting point under new leadership. The agency has clearly struggled to meet the needs of the people. Many legislators and their staffs have been handling unemployment questions and case concerns for well over the past year. We’ve been in this together, and it’s important to continue working with the agency to establish a better way forward.”
In speaking with Dale, Johnson outlined key pillars of effectiveness that UIA should strive to meet – most notably transparency and customer service. He highlighted the agency’s failure to notify nearly 700,000 people of a state error involving changes in qualification for federal Pandemic Unemployment Assistance (PUA) earlier this year. The Legislature was also left in the dark regarding the faulty criteria as they had been speaking with people almost daily about UIA issues and unfulfilled benefit claims.
“It was good to hear Director Dale commit to taking transparency seriously, both to the public and to representatives of the people,” Johnson said. “There are a number of problems that could have been solved had the agency took greater strides in this area.”
House Oversight Committee chairman Rep. Steve Johnson talks about Thursday’s meeting, where members heard from the families of people who died in Michigan nursing homes during the early weeks of the COVID pandemic. Rep. Johnson says Thursday’s meeting underscores the reality that decisions made by the administration impacted people.
House Oversight Committee Chairman Rep. Steve Johnson talks about the committee’s meeting Thursday, when members will hear from officials from the Michigan Auditor General’s office about a state undercount of COVID-related nursing home deaths.
House Oversight Committee Chairman Rep. Steve Johnson talks about Thursday’s meeting with officials from the Michigan Auditor General’s office and Department of Health and Human Services Director Elizabeth Hertel on COVID deaths in nursing homes during the pandemic. Rep. Johnson says a recent Auditor General’s report and testimony Thursday makes him think that the state […]
House Oversight Committee Chairman Steve Johnson discusses the upcoming release of the Michigan Auditor General’s report into COVID-19 long-term care facility deaths in Michigan. The state’s Department of Health acknowledged in a letter that a previous total of COVID-19 long-term care facility deaths is 30 percent lower than what the Auditor General found.